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Shipping Policy

All orders are shipped directly from the manufacturer. The length of time it will take to arrive depends on the production time of the designer. Orders are usually delivered in 7-10 days by USPS Priority Mail, Fed Ex Ground or UPS Ground. We will email you the tracking number once your purchase ships. (The delivery time for custom-made items is usually 2-3 weeks). 

Below are domestic US Standard shipping charges (52 States):
Order Total Shipping Charge
$0.01 - $49.99      $8.95
$50.00 - $99.99    $13.95
$100.00 - $149.99  $18.95
$150.00 and up     Free
*Shipping to Alaska/Hawaii/Puerto Rico is an additional charge.

Rush Services:
If you need an order rushed, please email us at bridalorders@gmail.com and we can make arrangements to get your order to you as soon as possible, based on the designers inventory and policies. Please email us at bridalorders@gmail.com. There will be an additional charge for rush orders if Expedited Shipping Service is required.

Canadian & International Orders:
Canadian orders have a transit time of 7-10 days. OneHeartBridal.com is not responsible for tariffs for additional taxes imposed by Canada. Any orders that are refused by customer will be charged back to the customer's credit card.

All International orders are final once shipped; any damages are the responsibility of the shipping carrier.

Not all orders can be shipped abroad please email for more information.

International Shipping Times:
Standard: 7-10 business days
Business days are Monday-Friday, excluding holidays.

Shipping charges for some packages are based on the weight of the package. The price you are given when placing an online order is an estimate and it is sometimes necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please contact us at bridalorders@gmail.com and we will be happy to answer any questions that you may have.

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Customers are responsible for facilitating proper delivery by the shipping carrier, failure to secure delivery on your end is your responsibility and you agree not to hold us liable for it or stop payment in any form or way. 

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